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Tag Archives: communication skills
All right. Listen up, people, because this is important. Now, you may have heard of the recent demise of a certain man named Rosenberg. No, not Heisenberg - Rosenberg.
Marshall Rosenberg was a psychologist who became increasingly disillusioned with a modern mental health care system with its ever-increasing emphasis on diagnostic categories and labels for mental disorders which he found actually got in the way of him identifying with his clients' humanity and giving them the empathy that they needed to actually heal their underlying emotional trauma.
I recently had a conversation with a personal trainer at Fitness First on Collins Street, Melbourne that highlighted for me how not to work with a potential new client. Now I don't want to malign this fine institution or their personal trainers in general; I don't know the stringent requirements they have for the position, nor do I want to suggest that all their trainers treat potential clients the same way.
I'd probably include the specific trainers name here to avoid any possibility of confusion, if I could remember it; but I don't remember it, and frankly don't want to. I'll just call him “Mr Trainer”, on the basis that if I show him some respect, he might learn to do the same to me.
The interaction left me feeling cranky until I could channel my anger passive-aggressively into this article. So here … Continue reading…