Over the last few years, I’ve adopted a strategy for dealing with troublesome neighbours based on the theme of the reality TV show Survivor: Outwit, Outplay, Outlast. Well, maybe not so much outwit and outplay, but outlast seems to be working for me with these people:

, The Survivor Approach To Dealing With Difficult Neighbours

Annoying neighbours? Beat ’em at their own game

Cranky Old Men

First up was nasty neighbour Charles. I first met Charles while exploring the common property soon after buying my apartment. He a relatively short man around his mid 70s, with dark black hair, and a slight arch in his back which suggested that he was past his peak and was now growing shorter rather than taller. At first, Charles oozed charm and smarm: he was very friendly and welcoming in a rather disarming kind of way.

But things turned nasty only a couple of weeks later at the first body corporate meeting. The hot item on the agenda was wrestling control of the gardens on the common property from Charles, and employing a professional gardener to do the job instead. It was obvious as a newcomer that there was considerable conflict over the way the gardens should be managed, and agreeing to get a proper gardener in to do it was a no-brainer. Charles had been doing the gardens forever as though they were his personal property, and there was some suggestion that he’d been billing the body corporate for materials that didn’t exist and that he wanted to be paid for his efforts. The problem was that his efforts weren’t what the rest of the owners seemed to want, and this was generating conflict.

Now you might think “What’s the big deal, it’s just a garden, right?” Well, yes and no; yes, it was just a garden, but it was also a symptom of a deeper problem in the way Charles got on with the other owners and residents in the building. As the meeting degenerated into a slanging match over past grievances, I decided that being super-assertive might be a nice way to introduce myself:

“Look, as a new owner, I have no interest whatsoever in what has happened in the past. It’s really very boring, and frankly I’m not interested in listening to you guys argue. What I am interested in the current situation, and how we’re going to fix it. If you want to discuss the past, do it after the meeting when I’m not here. Clearly there are problems with the garden, and it’s obviously causing conflict on the body corporate. I can’t even open my garage door properly because there’s a tree planted too close to it. Getting a professional gardener in to fix these problems sounds like a great solution to me.”

The chairman of the meeting and most of the other owners appeared relieved, but Charles was incensed. I didn’t even know exactly which parts of the garden we were arguing about, so I suggested we go outside and inspect it. As I led the group around the grounds, I pointed out the tree blocking my garage, and the noxious plants growing up over my balcony. “We’re going to fix this”, I said encouragingly with the unbridled optimism of the new kid on the block, not yet jaded by body-corporate shenanigans.

This made me Charles’s mortal enemy. From that day on, he sent me vitriolic letters full of hatred, interspersed with newsletters from his church which he popped under my door. For a while he had me hooked, sending him courteous replies attempting to correct his misconceptions about me. I was determined to set him straight.

Silly me. Charles was never going to be set straight. Really I was just playing out a pattern of wanting people to like me. Plus the aggression that he used in his attempts to control other people really made me anxious. He lived in his own world of paranoia, and was so easily triggered to anger and spite it was just ridiculous. As an ex-journalist, you would have thought Charles would have the communication skills to get his needs met without so much hostility; but he either didn’t have them, or chose not to use them. He was lonely because he had no friends, and he managed to alienate everyone in his life. Especially his neighbours.

Eventually I gave up trying to make amend with Charles, and just stopped replying to his letters. I felt rude at first, but it was clear that the more energy I put into engaging with him, the more vitriol I got in return. It was a completely lost cause. Charles clearly hated me, and there was nothing I could do about it.

Finally Charles fell down the stairs one day, breaking his collarbone, and his spirit. He moved into a nursing home about a year later. Then he died. People usually imply that I’m a bad person when I point out that Charles’s death led to a net increase in the sum of human happiness, but I’m afraid it’s true. There’s a lesson in that for all of us, and it’s not just to be careful on the stairs.

The new owners of Charles’s old unit are really friendly; they even lent me some carpet cleaner the other day when mine ran out, saving me a trip to the shops. Swapping Charles for them has raised the friendliness of the whole building.

Neighbours From Hell

But then there were the neighbours from hell who moved into the apartment directly above me. I swear, these people came straight out of a boiling pit of low self esteem hell, and inflicted it on everyone around them. They were a young couple, with a 2 year old daughter. Let’s call them Rod and Natalie, and their daughter Minnie; I tried to wipe them and their real names from my memory. I’m only revisiting the trauma here as a lesson for you, so I hope you’re grateful.

Rod and Natalie combined the worst aspects of passive aggression with active rage, anger and abuse; making as much noise in the process as they possibly could. Their conversations and arguments were laden with more expletives than a gangsta rap song, fired out thick and fast without even thinking. In fact, there wasn’t a lot of thinking going on from what I could hear; it was just pure nastiness.

Rod’s temper was completely out of control, and he unleashed it on his wife at a moments notice. She’d work herself up into a frenzy and respond in kind, and then they’d slam their doors real hard just to make sure they got the point across how pissed off they were. The two of them kept me up late at night with their arguments, woke me early in the morning slamming doors, and distracted me from my work during the day with their, and their daughter’s, screaming. Their arguments were demeaning, insulting, and laden with words starting with F and C. It took me straight back to childhood and my anxiety about my own parents’ vicious verbal stoushes. And on the odd occasion that Rod and Natalie weren’t hurling abuse at each other, they’d keep me up late at night with loud sex in the bedroom immediately above mine; which was particularly annoying when I wasn’t getting any myself.

I knocked on their door, and rang the police regularly. It would shut them up for a brief while, but they’d start up again the next day. They just didn’t give a damn. And their daughter was living in sheer hell; I’d think “She’s gonna be really damaged. As if having their genes isn’t bad enough, she’s growing up in a minefield.” One day when she was angry, I overheard her say to her mother Natalie “Shut up you fu_k_ng c_nt.” Obviously she’d learned that’s how you deal with anger from her father Rod’s example. She was less that two years old at the time. I started ringing the Department of Community Services Child Protection every time they started yelling, in the hope that enough reports would stack up for someone to take some action to help this poor kid.

One day as I was going out, I bumped into Rod storming down the stairs in a rage hurling expletives of abuse at his wife as he left the building. “Rod, you’re an adult now mate. It’s time you started acting like one”, I said to him as he passed my door. “F_ck you, you c_nt! Mind your own fucking business”, he replied gracefully. Well, I would have minded my business if they didn’t keep screaming theirs into my home all the time. When I returned home that evening, in the split-second before I grabbed my door handle to put my key in it I noticed a huge gob of spit coating the entire door handle and hanging down below. Oh, gross. I managed to unlock and open the door without contacting the offending ectoplasm, reached for the rubber gloves and disinfected my door handle.

The next day, Natalie knocked on my door, looking even more sullen and submissive than usual. She always came across as the classic abused wife with low self-esteem. Barely made eye contact with me. “Can you help me please?”, she asked, “I’ve locked myself out of my apartment. I need to call a locksmith, or get up to the real estate agent or something. Can I borrow your phone please?”

“Well this was bizarre”, I thought, “The wife of the guy who covered my door handle in spit yesterday is asking me for a favour today.” Still, I like to help people, and she’s not responsible for his stupidity. Although by staying with him, she’s coming pretty close in my books. “Sure.”, I said, “I hate it when I lock myself out too”.

I lent her the phone. She called someone. Got it sorted out. “Thanks”, she said as she left.

Later that day at the clothes line, I bumped into Natalie again. No eye contact. Head down. Battered wife syndrome. “Natalie, do you know what Rod did yesterday after he stormed out?”, I said.

“Umm… no?…”, she replied sheepishly.

“He spat on my doorknob. As he left yesterday I told him he was an adult now, and it was time to start acting like one. He told me to F_uck off. When I came home, my doorknob was covered in spit. Huge gobs of spit.”

“Oh, he wouldn’t do that.”

“Well, I don’t think it’s just coincidence that we had a brief encounter and I came home to find spit on my door. That’s never happened before.”

“But he’s a good guy really.”

“No Natalie, he’s not. I’ve heard your arguments. He abuses you all the time. You don’t deserve that. And what do you think it’s doing to Minnie? You guys disturb me all the time with the door slamming and your arguments. When I knock on your door in the midst of it, you act like nothing’s going on. I’d move to get away from you both if I could, but I own my place. Moving out just to get away from you and Rod would cost me a lot of money.”

“I’m sorry, really.”

Well, what was she to do, really? Her husband’s a moron. The police told me not to knock on their door because he was considered dangerous. They wouldn’t tell me whether he had a firearm or not; but they said to stay away from the guy and just call them instead. Eventually I got tired of calling the police and Child Protection, and decided to take my case to the man upstairs. Or rather, the woman… the owner of their unit.

So I started calling Martina regularly to let her know what was going on. She was a little old lady in her 90’s who didn’t want to cause anyone any trouble. She had heard that Rod and Natalie were causing problems, but was terrified of Rod. She was too afraid to even visit the apartment she owned to inspect it: she thought Rod would kill her. It didn’t help that she was too tight to employ a managing agent who would normally deal with evicting troublesome tenants. Martina mentioned that Rod & Natalies’s lease was up for renewal soon and although she knew they were causing problems, she was going to let them renew because she thought that if she didn’t, they’d just stay anyway.

Oh no. That would be bad. I realised that if I could get Martina to terminate the lease when it came up for renewal, I might get some peace and quiet back. She lived in a house on the other side of the suburb, so I dropped around to visit. I may have taken chocolate; I can’t remember. My aim was to sweet-talk Martina into standing up for herself and kicking Rod & Natalie out. She was very worried about how they would react, and that they might just stay without paying any rent. It turned out their rent was being paid by some government agency; my hard-earned taxes keeping a roof over an idiot like Rod’s head because he was too stupid and violent to get and keep a real job. When I told her that the police would help her evict them if they overstayed, it occurred to me that Martina had grown up in communist Romania and her notion of police was quite different to mine. It reminded her of the secret police, and they just weren’t on her side.

Nevertheless, the sweet-talk worked. After many phone calls and friendly visits, Martina decided to get her daughter to help her with the legal side of terminating the lease and evicting the troublesome tenants. Rod and Natalie were finally out of my hair. I can only hope they’ve set up a trust fund for Minnie’s future therapy and legal bills, and that Child Protection take action to rescue her at some point.

And after all that time I put in developing a good relationship with her, Martina died of old age a few months later.

Couples Who Argue A Lot

The building I live in was built in the late 1960’s, when the idea of talking with your neighbours wasn’t quite so ludicrous. Each pair of units share a laundry, so if nothing else you’ve got a reason to co-operate on who uses the washing machine and when. Before I bought my place I’d knocked on the door opposite to ask what it was like living in the building, and met Michael & Lesley. They seemed a little reserved but otherwise appeared as though they’d make decent neighbours.

However, Michael & Lesley had a stormy relationship. She had a quick temper and it didn’t take much for bursts of expletives to come from her mouth. But she also seemed to calm down pretty quickly too. Fortunately I could block the noise out just by keeping my door closed, and occasionally upping the volume on the remote. Since I shared a laundry with them, I made a special effort to get on with them. It’s pretty simple really: if you want a happy life, try to get on with your neighbours. Give them the benefit of the doubt. Offload your excess steam elsewhere. Try to make peace with the people you live near, not war.

Fortunately Lesley’s aggression was never directed at me. Well, there may have been one incident, but I’ve forgotten about it now, and so did she. I was happy to do my laundry during the week, leaving the washing machine free on weekends. I’d stop to chat whenever I could. Michael was very reserved, but Lesley was quite friendly to me. I stayed well out of their arguments. They were happy to collect my mail for me whenever I was off gallivanting around the country, and I was very grateful.

Eventually the global financial crisis hit, and they both lost their jobs. With no income, they decided to move back to New Zealand where Lesley owned a house, so they wouldn’t have to rent any more. On the morning of the day they left, I managed to drown out their latest argument by meditating with a few extra-loud “aum”s.

Goodbye Lesley and Michael, I don’t particularly miss you; though not nearly as much as I don’t miss Rod, Natalie and Charles.

It’s worth the effort to try to get on with your neighbours. But if that fails, while I don’t recommend doing a Richard Hatch, if you can’t outwit or outplay them, see if you can simply outlast them.

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Graham Stoney

I help comedians overcome anxiety in the present by healing emotional pain from events in your past, so you can have a future you love... and have fun doing it.

19 Comments

Emma · November 6, 2021 at 3:37 pm

I live in an upstairs unit of a two storey block of flats. The unit below mine is a rental. It’s had it’s share of interesting tenants. The current family that lives there has occupied it for at least 2 years now. We haven’t had anything bad occur in that time.
Within the last 6 months I’ve noticed they haven’t been happy with some of the noise I made at night. They expressed this by banging on the ceiling a few times. I have made an effort to keep things down especially at night, footsteps, closing cupboards etc. That hasn’t stopped them knocking on the walls or ceiling at times when there’s constant loud noises from a renovation nearby or whatever it is I’m doing in my apartment during the daytime.
When they’ve had friends over, they’ve made a point to loudly complain about noises in the apartment.
I’ve approached them to ask if there’s anything in particular that’s bothering them, they’ve said the noise isn’t anymore than usual.
There were a couple of things they asked to be repaired, like a loose mailbox flap that made a constant tapping sound on windy days. These were repaired shortly after they asked.
With the current situation, many of us are working from home if possible and only going out when necessary.
I’m at a loss on what else to do with this passive aggressive behaviour.

Elaine Stone · April 7, 2020 at 7:07 am

We had neighbours many years ago, who deliberately let their dog foul outside our gate, so we would pick it up and throw it over onto their doorstep. One day it accidentally went on their car and after that they stopped doing it.

Graham Stoney · December 24, 2019 at 12:36 pm

I get that you don’t want to engage with her, but perhaps a little connection would show her that you’re not the enemy. You could try asking “Are you OK?” and acknowledging her feelings to diffuse her anger. Once she has calmed down, you could express how you feel about her behaviour while being as specific an non-judgemental as possible. Then ask her for what you want once you’ve got her onside. If she still sucks your energy, be as assertive as possible with her. I’d also recommend the book Nonviolent Communication by Marshall Rosenberg which I find really helpful for managing conflict.

Alternatively, you could always try asking: “Have you taken your meds today?” 😉

    Debbie Harrison · December 24, 2019 at 1:44 pm

    Thanks Graham, much appreciated. I was just getting stuck in my own feelings of violation and couldn’t think straight.

      Graham Stoney · December 24, 2019 at 1:54 pm

      You’re welcome; I appreciate that conflict with neighbours can cause a lot of anxiety. Let me know how it goes!

Deb · December 24, 2019 at 7:41 am

I recently moved into a community housing block of units, to escape from a total crazy psychopath from the previous place I lived. This is much improved, however there is a neighbour at the front who continuously wants cigarettes and my energy. I came here for peace and privacy. She’s not left me alone and has continuously rung my doorbell, thinking of excuses. I asked her not to as it makes me jump and my cat run under my bed in anxiety (we both have it) and after asking her not to do it, she continued so I put a note on my doorbell not to ring it. As there are only 7 units here and we are usually here most of the time, I’ve not lived up to her expectations of me and she has become aggressive – slamming her side gate, playing her radio late at night, slamming bins and more recently coming up to my bins at the back of the property and throwing in her rubbish – filthy cigarette butt bottles of water, dog poo etc. I’m so angry as I saw this behaviour at a previous address. I don’t know how to deal with it where I can be assertive and say its not ok and not get her more offside. She obviously has serious mental health issues and is very unpredictable. She sits and broods and smokes for hours on end. I can’t move and she’s been here for years. Her behaviours irritate everyone here.

    Graham Stoney · December 24, 2019 at 8:00 am

    Wow, she sounds like a real pain in the ass.

      Debbie Harrison · December 24, 2019 at 10:34 am

      Any suggestions in dealing with her. I don’t want to knock on her door and get her angrier with me, yet I have a right to peace and privacy.

Christine Nightingale · August 9, 2019 at 6:07 am

I am living in a ground floor flat that had previously been a house which was then converted into two flat. There is no soundproofing, just planks and plastering that divide the 2 flats and so you can hear the tenant’s stomach rubble. Anyway, back in April this new tenant moved in. When i met him i thought he seems a decent guy. How wrong could I be as he has been an absolute nightmare. He has mental health issues (sorry, but not my problem) He stomps on the ceiling, screams and shouts all hours of the night and morning. It has been going on for months and i have kept quiet, now the worm has turned. I cannot believe my own anger as i have lost it with him, threatened him, screamed at him and called him all sorts of names. Not nice, i know, but he shuts the fuck up.

Righty · October 19, 2018 at 12:14 am

I like this column. I have a neighbor who thinks it is his dogs God given right to bark. Even the township animal control officer say the guy is a nut job. I tried being nice, I tried being rational. It did not work. It rarely works. Sadly what does work is to be a total asshole making sure your neighbor knows you will be a bigger problem to them than they are to you. Unless they are psychos like your Rod sometimes the only thing that works is to make them want to avoid any interaction with you or the law. I’m sorry. I have tried all the right approaches with this neighbor and others in the past. There is a level of selfishness with many people that makes normal conversation impossible.

    Graham · December 6, 2018 at 1:57 pm

    I’m right with you, Righty!

Hema · March 11, 2018 at 7:29 pm

I apologise for the errors in my previous email. You can see how stressed I am. Our neighbour, just thinking about them angers me. Thank you for sharing your experience.

Hema · March 11, 2018 at 7:24 pm

I realised that I’m not the only one who lived or have to put up with troublesome neighbours, but this gives me no comfort. It’s rather unfortunate that we ended up next door to them. Now, they are the real assholes. The problem is, the woman doesn’t like fences, therefore she runs creapers on our fence. They never paid for any repairs, so we kept paying for the fences, although this particular side of the fence belongs to them. We had massive conifers before that, but when we moved and she kept complaining that it cuts the sun out. They were there when we moved. I didn’t know whose side of the fence belonged to who, but we chopped the conifers down and erected a fence. She didn’t like that. We are not troublesome people, yet they constantly troubled us. The weight of her creapers, loosen th fence send it collapsed. Then we paid for another fence. It was done for privacy on both parts, yet, they never appreciated our efforts. The weight of the creaper is pulling this fence as well. Especially on a windy day. Selfish, insensitive, rude, and arragont, the sight of them make me ill.

    Graham · March 12, 2018 at 1:19 pm

    Sounds to me like you’re angry with your neighbour’s behaviour; and I empathise. What do you do with that anger, other than making yourself ill?

John · January 27, 2018 at 9:51 am

Wow. You’re an asshole.

    Graham · January 27, 2018 at 11:05 am

    I’ve been working on getting in touch with my inner asshole lately, so I’m gonna take that as a compliment. 🙂

Sue Tay · April 22, 2014 at 4:52 pm

Lucky you to have Charles leave, for good. I dont know what to do with my rubbish body corporate manager.

Black · June 8, 2013 at 1:28 am

I have a neighbor a Doctor – She is so far up her own nose Education was a waste on her – She lives on floor below me – I complained to her and the Landlord about her dog fouling the common area – To this day I’m her mortal enemy – When we pass I get cutting remakes – Lately she has taken to whispers about that man above (me) – Peace of mind Peace to lives ones life shaken – I was considering moving but why should I – Of course I am not the only one she has complained about – She places notes on cars in Communal Car Park telling people that they have no right – She goes out with a brush sweeping the area shouting that she does all the work which is an insult to the Landlord’s cleaners that come in weekly
The only lesson I have learned in all this is – Neighbors can be like their dogs foul the the atmosphere and leave a stink in relations

    Christine Nightingale · August 9, 2019 at 6:13 am

    Black. Follow her and when he dog fouls, pick it home and follow her home. then stick it through her letterbox.

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